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Leadership & Community: What Dental Office Managers Need Right Now

Why so many dental office managers feel alone — and how to find real support

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Team Wisdom

Dental office managers are often the ones holding everything — and everyone — together.

But what happens when there’s no one supporting them?

This episode takes an honest look at the burnout quietly affecting office managers and why it’s become such a common, unspoken struggle.

Ashley Bond and Zach Shelley explore the unique pressures of leading from the front lines, from carrying constant responsibility to feeling isolated in the role. Along the way, the conversation breaks down what actually helps: realistic leadership practices, the impact of leading with authenticity, how owning mistakes builds real trust, and why delegation is essential for growth.

The episode also tackles two of the industry’s biggest challenges — burnout and hiring great clinical staff — and makes the case for one often-overlooked solution: community.

Because thriving as an office manager isn’t about doing more alone, it’s about leading smarter together.

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