Is the divide between your front office and clinical team costing your practice money? Getting dental insurance claims paid on time requires more than just good billing administration; it requires a unified team approach.
In this episode, Ashley Bond sits down with her sister and former hygienist, Lauren Stanford, to tackle the friction that often exists between the clinical staff and the billing department.
They dive into why common treatments like scaling and root planing are frequently denied and explore the critical role the hygiene department plays in reversing that trend. Lauren shares her firsthand experience on how a hygienist's daily habits directly impact the financial success of the entire office.
Tune in to discover the specific documentation strategies that get claims approved, learn how to cultivate a trusting team culture that eliminates office rivalry, and find out why total transparency with patients is an absolute game changer for your bottom line.